Contracts Guide 3/9 — The E-Contract, Signatures and Sharing

What you will learn

• Open the e-contract from the contract page and share it with the customer.
• Read its contents: customer, vehicle, condition diagrams and terms.
• Electronic signing for both parties and the automatic display language.

Step 1: Open the e-contract

From any contract page press “Rental contract”. The e-contract opens in a new tab with a public link — your customer can open it on their phone with no login. Send the link yourself, or let the platform do it: with WhatsApp notifications enabled, the link is delivered automatically inside the booking-confirmation message.

Step 2: Read the contract contents

The contract shows its number and a QR code (scan to open on any device), then ordered sections: customer information, vehicle information (car, plate, colour, year…), vehicle condition at handover and return with body/cabin diagrams, odometer and fuel readings, order details (period, days, daily price, total, deposit), then your company's rental terms and conditions.

Step 3: Electronic signatures

At the bottom are two signing slots: renter signature and staff/company signature. Each party taps “click here to add your signature”, a drawing pad opens, and they sign with a finger (on phone) or mouse; the signature is saved on the contract with its date. The customer signing from their phone removes paper entirely.

Contract language

The contract renders in the customer's browser language automatically: Arabic for Arabic browsers, English otherwise — no setup needed. The terms text is managed from your company settings (Settings → Contract terms).

Common mistakes

• Requesting a signature before the contract is confirmed: the link is auto-sent for confirmed contracts — pending ones may change or be declined.
• Empty rental terms: if you never entered your terms in Settings, the terms page renders sparse. Write them once and they appear on every contract.